Privacy Policy for Compass Clean

At Compass Clean, located at 29 Blackhorse Grove, Dublin, D07 W862, Ireland, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, use our services, or interact with us. Your trust is paramount, and we comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect various types of information to provide and improve our premium car wash, interior & exterior detailing, waxing & polishing, tire shine, and underbody wash services, and to facilitate online bookings.

• Personal Identification Information: This includes your name, email address, phone number, and vehicle details (make, model, license plate number) when you register for an account, book a service, or contact us.
• Transaction Data: Information related to the services you purchase from us, including service type, date, time, and payment method details (though we do not store full payment card numbers).
• Usage Data: Information about how you access and use our online platform, such as your IP address, browser type, operating system, referral sources, pages viewed, and the duration of your visit. This helps us understand user behavior and improve our site.
• Communication Data: Records of your correspondence with us, including emails and phone calls, to address your inquiries and provide customer support.

How We Use Your Information

We use the information we collect for various purposes, primarily based on legitimate business interests and to fulfill our contractual obligations to you:

• To Provide and Manage Services: To process your bookings, perform the requested car wash services, and manage your account.
• To Communicate With You: To send appointment confirmations, service updates, reminders, and respond to your inquiries.
• For Marketing & Promotions: With your consent, to send you information about new services, special offers, or promotions that may be of interest to you. You can opt-out at any time.
• To Improve Our Services: To analyze usage patterns, troubleshoot problems, and enhance the functionality and user experience of our site and services.
• For Security and Fraud Prevention: To protect our site, services, and customers from fraudulent or illegal activities.
• To Comply with Legal Obligations: To meet any legal or regulatory requirements.

Disclosure of Your Information

We do not sell, rent, or trade your personal data to third parties. We may disclose your information in the following circumstances:

• Service Providers: To trusted third-party service providers who assist us in operating our site, conducting our business, or serving our users (e.g., payment processors, booking system providers). These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We utilize secure servers and encryption when transmitting sensitive data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or fill in information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. Please contact us at [email protected] or by postal mail at 29 Blackhorse Grove, Dublin, D07 W862, Ireland, if you wish to exercise any of these rights.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, typically for the duration of your business relationship with us and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• By mail: Compass Clean, 29 Blackhorse Grove, Dublin, D07 W862, Ireland

This Privacy Policy was last updated on .